overview
Welcome to BASICSS The terms “we”, “us” and “our” refer to BASICSS. BASICSS operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). BASICSS is powered by Shopify, which enables us to provide the Services to you in a secure and reliable manner, including payment processing, order management, and site functionality.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content. By accessing our website or purchasing something from us, you engage in our Services and agree to be bound by these Terms.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, intellectual property rights, and dispute resolution. You agree to use our Services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Services. Any breach of these Terms may result in termination of your access to the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK], which describes how we collect, use, and protect your personal information. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. We reserve the right to update or modify these Terms at any time without prior notice, and continued use of the Services constitutes acceptance of those changes.
s1 - section & account
By agreeing to these Terms of Service, you represent and confirm that you are at least the age of majority in your country, state, or province of residence, or that you have obtained the necessary legal consent to use our Services. If you are the age of majority and allow any of your minor dependents to use the Services on devices you own, purchase, or manage, you accept full responsibility for their use of the Services and their compliance with these Terms. You agree to supervise their activity and ensure that their use is appropriate and lawful at all times.

To use the Services, including accessing, browsing, or making purchases from our online store, you may be required to provide certain personal information such as your name, email address, billing address, shipping address, and payment details. You agree that all information you provide is accurate, current, and complete. You further agree to promptly update your information as necessary to ensure it remains accurate and complete. Providing false, inaccurate, or incomplete information may result in suspension or termination of your access to the Services and cancellation of any orders.

You are solely responsible for maintaining the confidentiality and security of your account and login credentials, including your username and password. You agree to accept full responsibility for all activities that occur under your account, whether or not authorized by you. You must notify us immediately if you suspect any unauthorized access, breach of security, or misuse of your account.

You may not transfer, sell, rent, assign, share, or otherwise grant access to your account to any other person or entity. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion if we believe these Terms have been violated.
s2 - our products
We have made every reasonable effort to ensure that our products and services are described and displayed as accurately as possible in our online store. This includes product images, colors, descriptions, and specifications. However, you acknowledge and understand that the actual appearance of products may vary slightly from what you see on your screen. Differences may occur due to factors such as your device type, screen resolution, display settings, lighting conditions, and individual perception of color. As a result, we cannot guarantee that your device will accurately display the true color, texture, or detail of the products.

We do not guarantee, represent, or warrant that the appearance, quality, or other characteristics of any products or services purchased will fully meet your personal expectations or exactly match the images or descriptions provided on our website. Product images are provided for illustrative purposes only and may not reflect the exact size, scale, or final appearance.

All product descriptions, pricing, and availability are subject to change at any time without prior notice, at our sole discretion. We reserve the right to correct any errors, inaccuracies, or omissions and to update information as needed. We also reserve the right to discontinue any product at any time without notice.

In addition, we reserve the right to limit or restrict the sale of our products or Services to any individual, household, geographic region, or jurisdiction on a case-by-case basis. These limitations may apply to orders placed under the same account, payment method, or billing or shipping address.
s3 - orders
When you place an order through our store, you are making an offer to purchase a product subject to these Terms of Service. BASICSS reserves the right to accept or decline your order for any reason at our sole discretion, including but not limited to product availability, errors in pricing or product information, suspected fraudulent activity, or issues with payment authorization. Your order is not considered accepted until you receive an order confirmation from us confirming that your order has been processed and accepted. We must successfully receive and verify your payment before acceptance.

You are responsible for reviewing your order carefully before submitting it, including product selection, size, quantity, and shipping details. Once an order has been accepted and processed, we may not be able to cancel or modify it. If we do not accept, modify, or cancel your order, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided at the time of purchase.

Your purchases are subject to return or exchange only in accordance with our Refund Policy . Nothing in these Terms affects your statutory rights under applicable law, including your rights under the UK Consumer Rights Act 2015 (CRA), which provides protections relating to faulty, misdescribed, or unfit products.

You represent and warrant that all purchases are made for your personal or household use only and not for commercial resale, distribution, or export without our prior written consent.
s4 - billing & pricing 

All prices displayed on the BASICSS website are shown in the applicable currency and are subject to change at any time without prior notice. The price you will be charged is the price displayed at the time you place your order and will be confirmed in your order confirmation email. While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel or refuse the order and issue a refund if payment has already been made.

Unless otherwise stated, prices do not include delivery charges, import duties, taxes, or customs fees. Any such additional charges are your responsibility and will be clearly displayed at checkout where applicable.

You agree to provide accurate, complete, and current billing, payment, and account information. You further agree to promptly update your information if it changes so that we can complete your transaction and contact you if necessary.

By submitting payment details, you confirm that you are authorised to use the selected payment method and that sufficient funds are available. You agree to pay all charges incurred, including delivery fees and applicable taxes.

We reserve the right to refuse any order if fraud, unauthorized activity, or violations of these Terms are suspected.

Nothing in this section affects your statutory rights under the Consumer Rights Act 2015.

s5 - shipping & delivery

All prices displayed on the BASICSS website are shown in the applicable currency and are subject to change at any time without prior notice. The price you will be charged is the price displayed at the time you place your order and will be confirmed in your order confirmation email. While we make every effort to ensure pricing accuracy, errors may occasionally occur. If a pricing error is identified, we reserve the right to cancel or refuse the order and issue a refund if payment has already been made.

Unless otherwise stated, prices do not include delivery charges, import duties, taxes, or customs fees. Any such additional charges are your responsibility and will be clearly displayed at checkout where applicable.

You agree to provide accurate, complete, and current billing, payment, and account information. You further agree to promptly update your information if it changes so that we can complete your transaction and contact you if necessary.

By submitting payment details, you confirm that you are authorised to use the selected payment method and that sufficient funds are available. You agree to pay all charges incurred, including delivery fees and applicable taxes.

We reserve the right to refuse any order if fraud, unauthorized activity, or violations of these Terms are suspected.

Nothing in this section affects your statutory rights under the Consumer Rights Act 2015.

s6 - shipping & delivery

All content available on the BASICSS website and Services, including but not limited to logos, branding, product images, graphics, designs, text, videos, website layout, and software, is the exclusive property of BASICSS, Shopify, or our licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any content from our Services without prior written permission from BASICSS.

Any unauthorized use of our intellectual property may result in legal action.

All trademarks, logos, and brand names displayed on the website remain the property of their respective owners. Use of these without permission is strictly prohibited.

Nothing in these Terms transfers ownership of intellectual property to you.

We reserve all rights not expressly granted.

s7 - optional tools

All content available on the BASICSS website and Services, including but not limited to logos, branding, product images, graphics, designs, text, videos, website layout, and software, is the exclusive property of BASICSS, Shopify, or our licensors and is protected by UK and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, publish, sell, or exploit any content from our Services without prior written permission from BASICSS.

Any unauthorized use of our intellectual property may result in legal action.

All trademarks, logos, and brand names displayed on the website remain the property of their respective owners. Use of these without permission is strictly prohibited.

Nothing in these Terms transfers ownership of intellectual property to you.

We reserve all rights not expressly granted.

s8 - third party links

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

s9 - privacy policy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal

s10 - feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.

You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

s11 - prohibited uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm BASICSS, Shopify or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.


s12 - termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.


s13 - contact information

If you have any questions, concerns, or complaints regarding these Terms of Service, our products, your order, or any aspect of our Services, you may contact BASICSS using the details provided below. We are committed to providing professional customer support and will make reasonable efforts to respond to all enquiries as quickly as possible.


Business Name: BASICSS

Store Address: 41 South Road, Bridgend, United Kingdom

Email Address: Info@ba3icss.com


Email is the primary method of contact for customer service, order enquiries, returns, and legal notices. When contacting us, please include your full name, order number (if applicable), and a clear description of your enquiry so we can assist you efficiently.


We aim to respond to all customer enquiries within a reasonable timeframe, typically within 1–3 business days, excluding weekends and public holidays. Response times may be longer during busy periods, but we will always make reasonable efforts to reply as soon as possible.


This contact information is also the appropriate point of contact for any legal notices, complaints, or requests relating to your personal data, privacy, or your rights under applicable laws, including the UK Consumer Rights Act 2015.


Nothing in this section affects your statutory rights.


We value your feedback and are committed to improving our Services and customer experience.